Frequently Asked Questions

Why should I book my interpreter through HSF?
Our interpreters are trained professionals with many years of experience, and most are certified by the Ministry of the Attorney General. Our policy is to only send qualified professionals. We would rather say no to the client than send an inexperienced interpreter.

How much does it cost?
The cost for an interpreter's service is purely depend on the project. It cold cost you either on hourly basis, day basis, week or monthly basis. If the appointment goes beyond three months, we normally work on turn-key project basis to make the project affordable.

How can I pay?

1. Using our online secure system, either you may pay by electronic transfer to our bank account or By cheque:
The cheque should be for H.Kumar’s Education Institute, payable at Ahmedabad, India - our mailing address is below:

H.Kumar’s Education Institute
Hk School of Foreign Languages,
702, “Satkar”, Lal Bunglaw,
C G Road, Ahmedabad – 06
INDIA

How do I know who my interpreter is?
All HSFS’ interpreters wear a company badge when they attend interviews. The badge has a picture of the interpreter, which languages they translate and which company they represent. Since we always inform the client of their interpreter's name, you can easily find your interpreter by looking at their badge.

Do I get a confirmation after the interpreter is booked?
Yes, we always call you to confirm the appointment. We also tell you the name of your interpreter.

My profession is highly technical and specialized. I am concerned that my interpreter might not be familiar with the terminology used. What can you do in this situation?
In this case, we recommend you send us your job description and work history or any information that you think can help the interpreter better understand your profession.

What happens when I have to cancel appointments?
In order to receive a full refund, you must notify by calling +91 79 32 52 52 52 (24 x 7) at least 72 hours in advance for cancellations (weekends excluded). Otherwise, full fee applies.

 

 


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