Language barriers ???
We can bridge that gap for you
Interpreting
HSF provides interpreting service in over 70 languages. Our interpreters are carefully selected language professionals. The majority of them have certification either through the court system or a comparable source.

Breaking barriers

There are numerous situations in which language barriers can create serious problems. Whether you are attending an immigration hearing or an appointment with a doctor, insurance adjuster, occupational therapist, or lawyer, our interpreters can ensure clear communication between parties.
 

Language services

  • Two way message translation
  • Over the phone interpretation
  • On-site interpretation
  • Prepaid language card
  • Video conferencing
  • Language library

II. Let us help you say the word...

HSF  is supported by robust technology and foreign language professionals who are committed to serving others. We share an in-depth understanding of the challenges businesses face as they strive to serve clients who come from diverse cultures and speak a wide variety of languages. As a team, we have extensive experience providing cultural mediation or interpretation and translation services for a wide range of industries, including healthcare, social and legal services, finance and corporate accounts.

HSF’s leadership team is committed to bringing high levels of integrity and dynamism to the next generation of cultural mediation services.

HSF offers services to many industries, including:

  • Medical
  • Legal
  • Consumers
  • Pharmaceutical
  • Engineering
  • Chemical
  • It

III. Let us help you bridge the cultural gap…

HSF’s asset matrix:

  • 27 languages, 24 hours a day, 7 days a week
  • On demand access to services
  • Qualified and experienced cultural mediators
  • Interactive web-based project management software
  • In a league of our own in quality, experience & pricing

IV. Call us today!

We assure our potential clients that by working with HSF, their interactions with Limited English Proficiency (LEP) customers will build a solid foundation and bolster continued success. Our comprehensive service and reasonably-priced solutions can solve your cross cultural communication needs now and in the future.

V. Two Way Message Translation

HSF’s Text or Voice Message Translation (TMT) service is available from 7:00 a.m. to 7:00 p.m. Monday through Friday.

Text: Compose the message, email it to info@hsf.co.in  or fax it, choose the target language and we will translate the message for you.

Voice: Leave a voicemail message, choose the target language and your message will be translated and delivered by a human being.

Our team of human translators will deliver the message to the designated person in minutes. Our TMT service is especially helpful for health care providers, lawyers, social workers and other professionals to be responsive in a timely manner to the needs of the public or individual customers. This service allows people to communicate efficiently with others who speak another language.

Use two-way message translation voice or text for:

  • Setting, confirming and canceling appointments
  • Any notification
  • Program and benefit eligibility
  • Share information about your organization
  • Communicate policies and procedures
  • Collection efforts
  • Program instructions and more

VI. Over the phone Interpretation

Access our Over the Phone Interpreting (OPI) conveniently with a single call. HSF provides on-demand OPI services in more than 18 foreign languages. Calls can either be scheduled in advance or immediate. No busy signals or delays. Your conference calls begin within seconds of dialing.

We use state-of-the-art telecommunication to provide our OPI services. Rest assured that our interpreters will provide your organization with confidential, neutral and accurate interpretation. Our interpreters continuously develop themselves and are encouraged to use their cultural knowledge to support you and your customers bridge cultural barriers to reduce the length of calls. As with all of our services, we take pride in the fact that our professional and courteous cultural mediators maintain high ethical conduct standards.

Use OPI for:

  • Setting, confirming or canceling appointments
  • Collections
  • Communicating information or instructions
  • Clarifying policies and procedures
  • Follow up

VII. On-site Interpretation

For scheduled meetings or in emergency services, our cultural mediators arrive at your desired location and are available 24 hours a day, seven days a week. Within minutes of your service request we confirm our availability at the time and location that you request. Our customer service coordinators are well-versed in the procedures required by the many organizations that use face-to-face interpretation. We are careful to obtain all of the information needed to provide proper service to your account.

We take a proactive approach in addressing our customer service efforts, and even provide training manuals to your organization to acquaint you with the most effective utilization of our services. You will find that HSF is committed to fulfill your team’s foreign language communication needs with maximum dedication and punctuality. This is our philosophy, and it makes a world of difference.

Use On-site Interpretation for:

  • Emergency medical situations
  • Judicial hearings
  • Criminal site investigations
  • In-home visitations or medical consultations
  • Social Service support or interviews
  • International business conferences
  • Mortgage and real state transactions

VIII.Prepaid Language Card

Connect with a live cultural mediator over the phone immediately - HSF’s most recent innovation for freedom and understanding in communication. The language card is supported by a reliable and robust network of technology and cultural mediators. Service is currently available in combination of English and Spanish languages, 24 hours a day, 7 days a week.

People who use the language card:

  • want to try the service with no contract or little risk
  • want to pay for services as needed
  • do not meet postpaid service requirements
  • want the freedom to communicate around the world
  • want to budget their interpreter service spending
  • are monolingual and want to create communication convenience for their clients

Key Benefits

  • New market opportunities or expansion
  • On demand
  • Pay-as-you-go interpreter time
  • 24 hours a day
  • Rechargeable
  • An easy way to budget and control interpreter cost
  • Trained and qualified cultural mediators
  • Freedom to communicate locally or around the world

For further information please contact info@hsf.co.in or call on +91 79 32 52 52 52 (24 x 7)

IX. Video Conferencing

X. Video Conferencing

XI. Video Conferencing

XIII. Video Conferencing

HSF, provides language service mediation via scheduled videoconference. Videoconferencing is a tool that allows remote or local access to interpreter services. It expands accessibility to services and reduces overall operating costs, especially in rural communities.

Videoconferencing is a technology system that links health care practitioners, social workers, attorneys, realtors and mortgage brokers with their clients with limited English proficiency. The technology is used by professionals for many reasons:

  • Increased cost effectiveness for interpreter service
  • Eliminates transportation costs
  • allows LEP clients equal access to services effortlessly
  • improves quality of language services
  • provides effective, efficient communication for all participants

Many industries have not formally defined videoconferencing as an official method of communication for their programs. Nevertheless, interpreter services furnished through videoconferencing are available in lieu of the more traditional ways of providing professional services.


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